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Contact & INFO

You can call ABC Plumbing & Heating and your call will be answered personally by one of our staff during opening hours or you can leave a message out of hours.

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WE NEVER FORGET THAT YOU HAVE A CHOICE AND WE THANK YOU FOR CHOOSING US.

Address

ABC Plumbing, Heating & Gas Services Ltd
Unit 19 Lye Valley Industrial Estate
Stourbridge
West Midlands
DY9 8HX

Phone  

01384 375080

CUSTOMER INFORMATION

Our Guarantee

Work completed by ABC Plumbing, Heating & Gas Services Ltd. is guaranteed for 12 months from the date the work or installation is completed, while the purchaser remains in occupation of the address where the work or installation has been done. Your receipt is your reference for your guarantee.

All work carried out by ABC Plumbing, Heating & Gas Services Ltd is covered by company liability insurance.


What’s Not Included:

Breakdown or damage due to:

  • Failure to follow the manufacturer’s instructions
  • Neglect, misuse, wilful abuse or normal wear and tear of any part of the installation / work completed
  • Modification of any part of the installation / work completed
  • Faults on items which were not part of the installation / work completed or are caused by external causes

The cost of:

  • Servicing, cleaning, inspection of appliances provided, upgrades or additions to the installation / work completed
  • Cosmetic damage
  • Modification of any part of the installation / work completed
  • Repairs made by anyone not authorised by ABC Plumbing, Heating & Gas Services Ltd.

Non-guaranteed

In addition to above, other work or repairs that have been carried out may not be able to be guaranteed.


Materials

Materials supplied by ABC Plumbing, Heating & Gas Services Ltd. will be covered by manufacturers’ warranties.


Boilers

Our work on installing boilers carries a 12 month guarantee against faulty workmanship. Manufactures warranty for the boilers ranges from 1-10 years depending on the make of the boiler.


Company’s Standards

ABC Plumbing & Heating are an independent family run installation, service and maintenance company within the West Midlands, with our own fully qualified team of engineers providing an efficient and quality service. Engineers turn up on time, wearing company uniform and driving one of our signed vans.

We work with the intent that once a customer uses ABC Plumbing & Heating we hope they become an ‘ABC Plumbing & Heating customer for life’.


Transparency

Our charges are clearly shown here on our website, our friendly and helpful staff will make customers fully aware of our rates at the time they enquire or book a job. We do not charge for: call-out, travelling, picking up parts, parking or have any other hidden charges.